Overcoming Implementation Barriers in Holistic E-Government Systems: A Strategic Framework for Sustainable Digital Governance
Nov 12, 2025 | Views:1229 |
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Office of Research, Impact and Postgraduate Studies
presents
a Postgraduate Seminar titled
Overcoming Implementation Barriers in Holistic E-Government Systems: A Strategic Framework for Sustainable Digital Governance
by Mr Sanveer Sarran-Persad
Governments are rapidly pursuing digital transformation to improve service delivery, transparency, and citizen engagement. Yet many e-government initiatives stall or underperform due to entrenched barriers in technological integration, institutional coordination, policy alignment, and stakeholder adoption, challenges that are especially acute in small developing states. This study investigates how governments can overcome these systemic obstacles to implement holistic, interoperable, and sustainable digital governance.
Drawing on institutional theory, digital transformation literature, change management, and policy implementation frameworks, the research aims to adopt a mixed-methods design. Quantitative analysis of digital governance readiness indicators and performance metrics will be combined with qualitative interviews of policymakers and ICT managers, citizen focus groups, and cross-national case studies of exemplar and problematic initiatives. Comparative cases will illuminate success factors and failure modes, while local stakeholder perspectives will surface context-specific constraints and enablers.
The study develops and validates a Strategic Framework for Sustainable Digital Governance (SFSDG) that aligns technology architecture, policy instruments, institutional capacity, and citizen-centric design. The SFSDG emphasises phased implementation with maintained interoperability, robust data governance, cybersecurity safeguards, and human capital development, together with governance mechanisms to preserve project continuity across political administrations. The framework also identifies inter-organisational dependencies, governance gaps, and actionable levers for phased roll-out and resilience.
By integrating global best practices with local realities, the research offers evidence-based strategies and a practical implementation model tailored to Caribbean small states and other developing nations. The expected contribution is twofold: theoretical refinement of how political, technical, and organisational factors interact in e-government implementation, and a transferable, practitioner-oriented roadmap to strengthen digital maturity, inclusivity, and long-term sustainability of public digital services.
Wednesday 12th November, 2025 at 1:00 p.m.
Mr SANVEER SARRAN-PERSAD is the Chief Consultant and founder of Intellicore Consultancy, where he specialises in Information and Communication Technology (ICT), Artificial Intelligence (AI), and Business Process Re-engineering (BPR). He brings over two decades of professional experience delivering transformative technology solutions, and driving organisational efficiency for public and private sector clients.
His academic achievements include a Bachelor of Science (B.Sc.) in Computing and Information Systems from the School of Accounting and Management, during which he served as Student Body President for all three of his years as a student; and a Master of Business Administration in Leadership, Entrepreneurship, and Innovation, also from the School of Accounting and Management, where he represented his cohort throughout the programme. These experiences have shaped his leadership philosophy, emphasising innovation, collaboration, and strategic problem-solving.
Throughout his career, Mr Sarran-Persad has led initiatives integrating AI and ICT tools to optimise complex processes, improve decision-making, and enhance operational performance. He has designed and implemented projects across diverse sectors, combining technology adoption with process innovation to achieve sustainable results.
Beyond his professional and academic pursuits, he is passionate about mentoring emerging ICT professionals, fostering entrepreneurial innovation, and applying advanced analytics to solve real-world challenges. His commitment to knowledge-driven transformation underscores his reputation as a strategic consultant who bridges technological innovation with practical business outcomes.
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