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Additional Resources

We invite you to visit the following links for useful topics in higher education:

  • The Baldrige Criteria for Performance Excellence in Education provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for sharing best practices among organizations The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.

http://www.nist.gov/baldrige/publications/upload/2011_2012_Education_Criteria.pdf

  • The International Organization for Standardization (ISO) provides guidance for a quality management system in educational organizations.  Interested persons may purchase a copy of the ‘IWA 2:2007Quality management systems -- Guidelines for the application of ISO 9001:2000 in education’ document by contacting the ISO directly.

http://www.iso.org/iso/catalogue_detail?csnumber=45805

  • The Commonwealth of Learning (COL) is an intergovernmental organisation created by Commonwealth Heads of Government to encourage the development and sharing of open learning/distance education knowledge, resources and technologies.

http://www.col.org/

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