If you are dissatisfied with a grade or have not received a grade for a course, you are required to do the following:

1. Complete the Grade Query Form and pay the stipulated fee to First Citizens A/C # 142-9625.
2. Attach the receipt (pink deposit slip) to the completed form and submit it to the Admissions Office.
3. If the grade remains unchanged, you will be issued with a letter.
4. If the grade changes, you will be issued with a new performance report. If the grade changes results in a higher grade, you will also be advised to complete a reimbursement form so that the fee paid can be reimbursed.