Network Services: How do I add a network share? Answer: Adding a Network Share
Windows 7:
1. Press the Start icon located at the bottom left hand side of your Desktop. Click on ‘Computer’ and ...
Service Desk Communication: How do I report an issue or contact the Service Desk? Answer:
Contact the IT Service Desk
Our business hours for all the services provided by the IT Service Desk are: End User Support: Monday-Friday (all year, except ...
Email: Does your Outlook keep prompting you to enter a password? Answer: Outlook keeps prompting for Password
Occasionally, Microsoft Outlook prompts you to enter your password. This occurs when MS Outlook has lost authentication with the Exchange Email ...
Email: How do I access the Staff email via Webmail? Answer: Access your UTT Emails through the Webmail
1. Click on the link provided below which will take you to UTT’s official webpage. If the link ...
Email: How do I configure the UTT email on my mobile device? Answer: Configure email on an Andriod phone or tablet.
1. Search your installed Apps for the Email application shown below.
2. Select the ADD NEW ACCOUNT button.
3. Enter ...
Conference: How do I start a Lync Video Conference? Answer: Setup a Lync Meeting
Setup a Lync Meeting using Outlook 2013
1. Open your Microsoft Outlook, then click on the Calendar. 2. Under the Home tab ...
Conference: How do I start an IP phone teleconference? Answer: Setup an IP Phone Conference Call
Internal UTT Conference
Please follow the steps below to initiating an Internal UTT Conference Call. 1. Pick up the IP phone ...
Security Services: How do I request VPN (Virtual Private Network) access? Answer: Request VPN (Virtual Private Network) Access
Click here to complete your individual online VPN Remote Access request form. Kindly ensure that all mandatory fields (indicated with ...
General Information: How do I find my IP address? Answer: Find your IP address
Once your computer is plugged into our UTT Ethernet network or connected to the STAFF/ADMIN Wi-Fi, it has a unique IP ...
General Information: How do I find what Operating System (OS) I am using? Answer: Find your Operating System (OS) Information Installed
Kindly follow the steps below to obtain the Operating System information in Windows 7. 1. Click the Start icon ...
General Information: How do I request multimedia equipment from the IT department? Answer: Request Multimedia Equipment
UTT employees can request multimedia equipment from the IT department via email. Kindly ensure that the following information is provided when sending a ...
Network Services: How do I log into the UTT Staff Intranet? Answer: UTT Staff Intranet Login
1. Click on the link provided below which will take you to UTT’s official webpage. If the link does not work, input ...
Printer Services: How do I set my PIN to access the new printers? Answer: PaperCut Print Manager Setup
1. Click on the link below to access the PaperCut Print Manager setup. https://printmanager.utt.edu.tt/user
2. You may be prompted to enter your UTT ...
Email: How do I add a shared email address? Answer: 1. On the top left side of Microsoft Outlook, click the FILE tab.
2. Click on the Account Settings button and then select Account Settings ...
Conference: How can I access the Zoom Video Conferencing System? Answer: Zooom Access
Thank you for choosing Zoom - a very effective and user-friendly cloud-based Video Conferencing system. We are pleased to advise that this solution is ...
MyCampus Portal: How do I log into MyCampus for the first time? Answer: The MyCampus Portal allows you to easily and securely access all your Student/Staff UTT resources with only One Username and One Password.
1. Open your web ...
Printer Services: How do I print in colour? Answer: The PaperCut software must be active before you can print in colour to the FollowMe printers. A simple way to visually verify this is, ...